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Who to notify when someone dies

Notification is less about a long list and more about order. Tell the people and institutions whose response affects money or access first, then work outward. A handful of calls in the first fortnight prevents most of the problems families run into later.

The short version

  1. 01Immediate family and anyone named in a planIncluding whoever is named as executor or agent, since their authority starts now.
  2. 02The relevant government agencyIn the United States, funeral homes commonly report a death to the Social Security Administration, but confirm it was done rather than assuming. Other countries have their own reporting route.
  3. 03Employer or pension providerFinal pay, life cover, pension continuation and benefits are all handled here.
  4. 04Banks and card providersSo that sole accounts are handled correctly and automatic payments can be reviewed.
  5. 05InsurersLife, health, home, auto. Some cover ends and some needs claiming.
  6. 06Housing, utilities and servicesMortgage lender or landlord, utilities, phone, internet, and any recurring subscription.
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The wider list, once the urgent ones are done

  • Doctor's office and any ongoing care providers
  • Tax authority
  • Vehicle licensing authority
  • Professional bodies, unions and membership organisations
  • Schools, universities or alumni associations
  • Charities with recurring donations
  • Credit reference agencies, to reduce identity fraud risk
  • Online accounts and mailing lists, last

What to have ready before you call

  • The person's full legal name, date of birth and date of death
  • Their account, policy or identifying number where you have it
  • Your own name, relationship and contact details
  • A note of what each organisation asks for, so you only ask once

What to say

Keep it short. Give the name, the date of death, and ask what they need from you. You are not obliged to explain circumstances, and you should not agree to pay anything personally on a first call.

What may change this

Reporting routes and which agencies are notified automatically differ by country and state. Confirm rather than assume that any notification has already been made on your behalf.

Common questions

Does the funeral home notify anyone for me?
Often it reports the death to the relevant vital records office and, in the US, commonly to Social Security. It does not notify banks, insurers, employers or utilities, that stays with the family.
Is there one place to notify everyone at once?
Some countries and some commercial services offer partial single-notification schemes, but no single service reaches every institution. Expect to contact the main ones directly.

You don't have to hold all of this in your head.

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